The things that are new and different in the book’s second edition — This is the title of most of my half-day and full-day workshops. It is also the short title of my 2017 book. The long title is “Communicating Reliability, Risk, and Resiliency to Decision Makers: How to Get Your Boss’s Boss to Understand.” A New Company and a Pandemic The book’s second edition was slated for June…

The satire of one of America’s greatest writers will stimulate your creativity — Words matter. That is why I keep it close at hand. Whether it is creative writing or technical problem-solving, the meaning of a word provides specific insight. I keep The Devil’s Dictionary which occupies the same close-at-hand space as an online version of Merriam-Webster’s Dictionary and two other technical glossaries…

Chris Cuomo, Stephen A. Smith discuss communication in the Tua Tagovailoa concussion incident — Stephen A. Smith appeared on Chris Cuomo’s show, CUOMO, and had some harsh words about how big business (NFL) and the medical community recently handled Tua Tagovailoa’s two recent concussion injuries. It’s Not the Crime, It’s the Coverup According to a summary from News Nation, “Smith called the Miami Dolphins handling of Tua Tagovailoa’s head injury “egregious”…

It is a fine line between being clever and drawing anger. — The intentions are good. The results are not what I expected. Clickbait In some cases, I have been accused of going over the top with click bait by using a picture of an attractive woman in a flashy dress. In two cases, I have been called sexist (I wonder if the…

“We look into forests, rivers, lakes, and sky as if looking into a mirror.” — I have the privilege of knowing Kirk Westphal as a peer environmental consultant. I learned quickly that he is an accomplished musician, writer, and award-winning poet. Kirk has a depth in his communication that bridges traditional boundaries. One of his two publish books of poems, Bodies of Wood and Water…

And what does the red-headed man with no shirt cutting grass on a highway have to do with anything? — “Well, about seven years ago, we started working with the previous contractor. He had many issues, but we finally got them worked out,” began Jake. “Some of these issues were….” My eyes started to glaze over. I glanced at the deputy town manager, who was sitting beside me, and to…

Melissa Ruth tells us a few things most of us would not share — Melissa Ruth is painfully honest. “By not taking the time to define what went wrong, I would up taking unnecessary baggage and risking a repeat of the same problem.” From cars to careers to relationships, Ruth opens her own life story for us to learn and improve our own lives. …