Dig Deeper To Get To The Root Cause Of Failure

A lightning round of tips from three leaders in the field

“Do right or do it again,” states expert Bob Latino. Getting to the root causes — and correcting them — requires introspection. (illustration by Paul Frantz)

It is indeed an honor to have both brothers Bob Latino and Mark Latino join me for a lightning round discussion on failure analysis. Failure is part of our personal and professional lives. Failure can come in the form of bad equipment, bad processes, or human factors. All root cause analysis of failures requires introspection.